TMB Repairs Warranty Program – Industry-Leading Coverage for

TMB Repairs Warranty Program

At TMB Repairs, we are committed to providing exceptional repair services backed by an industry-leading warranty program. Our warranties reflect our confidence in the quality of the parts we use and the expertise of our technicians. We strive to ensure that our customers can enjoy long-lasting repairs and peace of mind.

We proudly offer a 2-year warranty on all iPhone and iPad screen repairs. This warranty covers defects in parts and workmanship, ensuring that your device remains in optimal condition for an extended period. Should any issues arise related to the screen repair during this period, we will promptly repair or replace the screen at no additional cost.

For all other repair services, including repairs for smartphones, tablets, computers, and gaming consoles, TMB Repairs offers a 1-year warranty. This warranty covers parts and workmanship for services such as battery replacements, charging port repairs, and internal hardware fixes. If any issues develop within one year of service that are related to the repair, we will address the problem swiftly and efficiently.

We understand that the quality of repair work is critical to the longevity of your device. That’s why we provide a lifetime labor warranty on all repairs. This covers any issues directly related to the installation or repair process. Should labor-related issues occur, we will correct them at no charge, no matter when the original service was performed.

Our warranty program covers:

1. Defective Parts:
   
   • Description: If a replacement part malfunctions or becomes defective due to manufacturing flaws, it is fully covered by our warranty. We will replace or repair the faulty part to restore the device to optimal performance.
   • Examples: Screen malfunctions, faulty charging ports, or defective batteries.

1. Workmanship Issues:
   
   • Description: If the repair was not completed to our standards, leading to a failure in functionality, the issue is covered. We will resolve the problem at no additional cost.
   • Examples: Screen lifting, button malfunction, or improper battery installation.

While we stand by our work, certain circumstances are beyond our control. Our warranty does not cover:

1. New Physical or Liquid Damage:
   
   • Description: Any damage sustained after the repair, such as cracked screens, drops, or exposure to liquid, is not covered by our warranty.
   • Examples: Devices dropped after the repair, liquid spills, or accidents leading to further damage.

1. Unauthorized Repairs or Tampering:
   
   • Description: If a device is opened or repaired by another service provider after we have completed our repair, the warranty is void.
   • Examples: Repairs attempted by non-certified technicians or unauthorized third parties.

1. Software Issues:
   
   • Description: Our warranty covers hardware repairs only. Any issues related to software, operating systems, or apps are not covered by our warranty.
   • Examples: Operating system crashes, virus infections, or software updates that cause issues.

1. Wear and Tear:
   
   • Description: Components such as batteries naturally degrade over time, and our warranty does not cover normal wear and tear that occurs beyond the warranty period.
   • Examples: Battery life reduction over time or cosmetic damage.

If your device develops an issue related to a recent repair, we have made the process of claiming your warranty as simple as possible:

1. Contact Us: Call or visit TMB Repairs to inform us about the issue you are experiencing.
2. Assessment: Bring the device to our service location in Mesquite, TX. Our technicians will evaluate the problem and determine if it qualifies for warranty coverage.
3. Repair or Replace: If the issue is covered under our warranty, we will either repair the faulty part or replace it free of charge. For issues not covered by the warranty, we will provide a transparent and competitive estimate.

• Industry-Leading Warranties: We provide some of the best warranties available, giving our customers complete confidence in our repair work.
• Customer-Centric Service: From initial repair to post-service support, our commitment is to ensuring the satisfaction and peace of mind of every customer.
• Transparency: We provide clear explanations of what is covered and what is not, ensuring there are no surprises during the repair or warranty process.

If you have any questions or concerns regarding our warranty program, please contact our Customer Support Team. We are here to assist you every step of the way and ensure your device remains in optimal condition.

• Phone: 972-836-6729
• Email: Robert@tmbrepairs.com
• Location: 1830 Range Dr, Suite 116, Mesquite, TX 75149